Payment Methods

We accept credit, debit, and prepaid cards issued by the following networks:

American Express

Apple Pay

Paypal

Visa Card

Master Card

We also accept PayPal-the most popular online payment method worldwide

When you place an order with Paypal, you will be redirected to the PayPal payment page where you are required to log on to your Paypal account with your username and password. If Paypal does not support your currency, your payment will automatically be charged in US dollars.

 

If you have some trouble making a payment, please see some helpful suggestions below:

My payment won't go through, what should I do?
If you’re unable to pay with your debit or credit card
1: Make sure all information is correct including the credit card number, expiration date, CVV code, and billing address.
2: Check your credit or debit account balance for available funds.
3: Check whether your card is authorized or the default online transaction limit is too low.
4: Try refreshing the page or logging completely out and then logging back in.
5: Start over with a new order instead of trying to pay for the same order over again.
6: If your payment is still declined, you may need to contact your bank.
As part of their security, most credit card companies will automatically block international transactions or payments unless the cardholders specifically request that they accept the transaction.
7: Pay with your credit or debit card through Paypal. If you do not have a Paypal account, you can safely and easily use the services as a "guest".
8: Try using a different card.
9: Try through PayPal if you have a PayPal account.

If you‘re unable to pay with Paypal
1: Check with Paypal to see if your account has a transaction limit.
2: According to PayPal rules, the shipping address and the billing address must be in the same country, otherwise the payment will be declined.
If Paypal is still not working, please try payment with a debit or credit card (Visa, MasterCard, Discover, and American Express).

1. How do I contact you ?

2. I sent you an email, but I didn’t get any response from you. What does that mean?

3. How secure is my personal information?

4. What are my payment options when placing the order?

5. When will my credit card be charged?

6. Why did my credit card payment fail?

7. Why did my Papal payment fail?

8. About late delivery

9. Can I track the package on our own?

10. I only received part of my order. Where is the rest?

11. Can you ship the package to PO Boxes and Military APO/ FPO Addresses?

12. Why I have not received the order confirmation email? (Frequently asked )

13. I received the wrong items/ defective items, what should I do?

14. What if my order arrives damaged?

15. What happens if my items get damaged after using?

16. What if I want to make some changes to my order?